Terms and Conditions

Terms and Conditions:

KeySuite (Pty) Ltd. (Registration no: 2023 / 541707 / 07) (“KeySuite” or “the Provider”)

This document was most recently updated on October 18th 2023.

  1. General

    1. These terms and conditions ("Terms") govern your use of the KeySuite (Pty) Ltd. website, located at www.thekeysuite.com, and all associated domain names ("the Website"). By accessing the Website via any forum, including but not limited to mobile, PC, or desktop applications, you acknowledge and agree to be bound by these Terms. If you do not wish to be bound by these Terms, you may not access, display, use, download, or otherwise copy or distribute any content on the Website.
    2. All users, whether they register for a user account ("Registered User") or purchase goods or services ("Purchaser"), collectively referred to as "Users," agree to be bound by these Terms.
  2. Updating these Terms

    The Provider may amend these Terms at any time, with such amendments taking immediate effect upon being updated on the Website or in the service documentation. Your continued use of the Website after these amendments will constitute your acceptance of the updated Terms.

  3. Registered User and Purchaser Data

    Registered Users and Purchasers agree to provide accurate, current, and complete information when requested. You are responsible for maintaining the security of your user account information, including usernames and passwords.

  4. The Supplier of Goods and Services Details

    In accordance with the relevant legislative disclosure requirements, the supplier of goods or services offered for sale, hire or exchange by way of an electronic transaction, makes the following information available to consumers:

    1. The Supplier is:
      1. KeySuite (Pty) Ltd. (entity number: 2023 / 541707 / 07) (“Supplier”);
      2. Not registered for VAT;
      3. Contact: info@thekeysuite.com;
      4. The main business of the Supplier is the design, development, sale, and management of productivity software for Microsoft Office and Google Suite.
    2. The Supplier’s website is www.thekeysuite.com and its email address is info@thekeysuite.com.
  5. Goods and Services

    The Website offers goods and services, including but not limited to productivity software for Microsoft Office, productivity software for Google Suite, design / development of productivity software, consulting and other related services ("Goods and Services").

  6. Payment

    Payment can be made online by electronic funds transfer or credit/debit card through a sufficiently secure payment system. The payment system allows for review and corrections by the User prior to placing a final order. All major credit/debit, or electronic funds transfer are acceptable methods of payment.

  7. Complaints and disputes

    You can file complaints through the "contact us" service on the Website. The Supplier does not subscribe to any alternative dispute resolution code or mechanism at present.

  8. Copyright and Intellectual Property Rights

    The content on the Website belongs to the Provider or its affiliates, subsidiary, or other third-party content owners. You are granted a limited right to access, display, and use the content for personal, research, and information purposes. Commercial use, reproduction, or derivative use of the content is not allowed without written consent from the Provider.

  9. Limited Licence to General Users

    The Provider grants you a limited right to use the Website content for personal and non-commercial purposes. You may not collect product or service listings or use the content for the benefit of another merchant without express written consent. Please see the individual EULAs for the license agreements pertaining to the each productivity software.

  10. Minors

    The Provider and the Owners do not offer products or services to minors under the age of 18.

  11. Termination

    The Provider reserves the right to terminate the registration of Users and may retain user-generated content on the Website. The Terms, including all warranties and representations, remain in effect after termination.

  12. Limitation of Liability

    The Website and its content are provided "as is," and the Provider is not liable for any damage resulting from your use of the Website.

  13. Warranties and Representations

    The Provider undertakes no responsibility for the quality of Goods and Services sold through the Website, except as otherwise provided in these Terms.

  14. Privacy

    Please review the privacy clauses in these Terms for information on the collection, use, and storage of personal information. You may visit the Website without providing personal information, though in some cases this may restrict the services we can offer you. Please see our privacy policy for more information.

  15. Contractual Errors and Omissions

    The goods and services listed on this website are not an offer to enter into a contract. The Provider provides the Website and its associated content only as an invitation to deal, and you hereby understand and agree that your offer to purchase goods or services from the Supplier will be accepted at the sole discretion of the Supplier. The Provider reserves the right to deny your offer for any reason, and you hereby agree and understand that the Provider will not be held liable for any error or omission in the pricing or listing of any good or service sold through the Website.

  16. Applicable Law

    These Terms are governed by the laws of the Republic of South Africa. Any disputes will be subject to the jurisdiction of the Western Cape High Court. If any of the provisions of these Terms are found by a Court of competent jurisdiction to be invalid or unenforceable, such provision will be enforced to the maximum extent permissible so as to give effect to the intent of these Terms, and the remainder of these Terms will continue in full force.

  17. General

    These Terms can only be amended in writing and signed by authorised representatives of the Provider. These Terms constitute the entire agreement between the Provider and the User.

  18. Contact Details

    If you need to contact the Provider regarding these Terms and Conditions, please use the following email: info@thekeysuite.com.